在大多数情况下，这意味着您的信号连接存在问题，例如标头处的间歇性连接。请检查信号电缆的质量。为了避免损坏电缆，请小心，绝不要通过电线拔出电缆。如果需要从 BEAR 断开信号标头，请始终只拔出标头。
BRUCE开箱即可使用，不需要强制性的额外实验设备。 additional lab setup or equipment. However, for optimal performance, we recommend using BRUCE on a flat, non-slippery surface.
BRUCE comes with the robot itself, a rechargeable Bluetooth Gamepad with wireless ESTOP integrated, a calibration tool, a USB hub, and a 3000mAh 4s battery, all included in a carry-on suitcase. Please note that you’ll need to acquire your own battery charger, and you can go with any RC LiPo battery charger.
As of Jan. 19, 2024, BRUCE can walk out of the box, with some pre-programmed arm motions that you can play withy. Software that supports running and jumping/hopping is scheduled to be released in 2024.
Replacement parts for BRUCE are readily accessible due to its open-source nature. Most of
the consumable parts, which are the plastic covers, are designed to be 3D printable, and you can find CAD files for most components. Additionally, you can purchase components directly from us. We keep these consumable parts at very affordable prices since we encourage our customers to actively use BRUCE and we do not want the fear of repair cost to hold them back.
Communication protocols between the onboard computer and sensors/motors vary, including RS485 for lower limbs, RS232 for upper limbs, but all converge to USB communication with the onboard computer.
The ongoing cost of ownership is typically minimal, primarily involving the replacement of broken parts, most of which can be 3D printed.
Tech support remains free via our Slack workspace and forum after the first two months, although response times may vary.
Shipping costs for repairs depend on your location. For customers in the US, you are responsible for domestic shipping costs to our Los Angeles location and return shipping to you. The actual cost varies by carrier, distance, and service selected.
Customers outside of the US will need to ship their units to our location in China.
The coolant used in BRUCE’s motors is DI water, and it ships without coolant due to carrier regulations. You are actually free to choose not to add any coolant if you are not using liquid cooling and the actuators are not overheating in your applications.
The robot can draw significant peak current especially when attempt to perform dynamic motions. We sometimes see peaks at more than 20A but it is only for a very short impulse, thus we recommend you to go with a power supply that can deliver at least 30A at 16V.